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Exploring Every Detail of Hanoi’s Bike-sharing Network

Guide to Using and Important Notes for Experiencing Public Bike Sharing in Hanoi. The public bike-sharing service has officially launched in Hanoi. With just a few simple steps on the mobile app, citizens can explore the city’s famous landmarks with a unique experience. On August 24, 2023, the public bike-sharing service was officially launched in Hanoi. There will be 79 stations serving regular and electric bikes to serve the citizens in 6 inner districts. The stations are strategically located near bus stops, schools, government offices, or tourist attractions to attract people, contributing to reducing the use of personal vehicles. Here’s the guide on how to use it and some important notes when experiencing public bike sharing in Hanoi:

Step 1. Registration and App Download:

Step 1: Download the TNGo app on your mobile phone for iOS or Android operating systems.

iOS: https://apps.apple.com/app/id1552166916
Android: https://play.google.com/store/apps/details?id=com.tngo

Step 2. Register for a TNGo account using your phone number in Vietnam by providing the following information:

• Full name;
• Date of birth;
• ID card/Passport/Student ID number (if applicable)
• Date of issuance, place of issuance;
• Contact address;
• Email address;
• Enter the phone number registered on the TNGo app.

Step 3. Top up your account:

• Load bike credits into your TNGo account using the “My Wallet” function on the TNGo app. TNGo supports topping up credits via electronic wallets such as Momo, ZaloPay, various ATM cards, Visa, MasterCard, JCB…

• Confirm the amount you want to top up, select the top-up method, and follow the instructions provided by these payment gateways. Alternatively, make a direct transfer to the company’s account.

After completing the top-up process, the app will notify you of the successful deposit into your account, and you can start using the service.

Step 4: If you agree to use the service, users scan the QR code to unlock the bike and use it.

Step 5: After completing the trip, users return the bike to any TNGo station, manually lock the bike, and press the “end trip” button in the app.

Points to note when using public bicycles:

There are various ticket options for users to choose from depending on their purpose and duration of use. The rental price for an electric-assist bike is 10,000 VND for 30 minutes of use, while for a regular bike, it is 5,000 VND.

Below is the detailed price list that citizens can refer to:

• Single ride ticket: 5,000 VND/30 minutes
• Service availability: 24/7 (Service availability may vary in some provinces/cities)

• Ticket details:
  – A fee of 5,000 VND is charged for unlocking the bike and using it for the first 30 minutes. After the initial 30 minutes, a fee of 1,000 VND will be charged for every subsequent 6 minutes.
  – Group tickets are available: Users can use one account to rent multiple bikes, and the account must have a minimum balance of 20,000 VND for each additional bike.
  – For single-ride tickets, customers do not need to purchase tickets in advance; they only need to top up credits into their account and scan the QR code on the bike to use it immediately.
• Benefits:
  – Flexible pricing
  – Quick and easy to use
  – Suitable for short trips

• Day pass: 50,000 VND/450 minutes/day
• Service availability: 24/7 (Service availability may vary in some provinces/cities)

• Ticket details:
  – A fee of 50,000 VND is charged for a total of 450 minutes (equivalent to 7.5 hours) of use within a day.
  – Users exceeding this time limit in a day will be charged based on the single ride ticket fee.
  – Users can rent and return bikes an unlimited number of times within a day.
  – Group tickets are available: Users can use one account to rent multiple bikes, and customers need to purchase the corresponding number of day passes for the number of bikes they want to rent.

• Benefits:
  – Save more than 30% on costs
  – No limit on the number of trips per day

Here is the list of public bike stations for rent in Hanoi:

099 – TNGo Office Station Hanoi 446 Doi Can Street – Cong Vi Ward – Ba Dinh District – Hanoi

002 – Station No. 01 Tran Huy Lieu 01 Tran Huy Lieu Street – Giang Vo Ward – Ba Dinh District – Hanoi

003 – Nguyen Van Ngoc Station Nguyen Van Ngoc Intersection, Dao Tan Street – Ngoc Khanh Ward – Ba Dinh District – Hanoi

004 – Ho Ngoc Khanh Station Opposite 43 Nguyen Chi Thanh Street – Ngoc Khanh Ward – Ba Dinh District – Hanoi

006 – B52 Victory Museum Station 157 Doi Can Street – Doi Can Ward – Ba Dinh District – Hanoi

008 – Hanoi Ancient Citadel Station Opposite 38 Phan Dinh Phung Street – Quan Thanh Ward – Ba Dinh District – Hanoi

011 – Nguyen Bieu Flower Garden Station Opposite 1 Nguyen Bieu Street – Quan Thanh Ward – Ba Dinh District – Hanoi

014 – No. 30 Phan Dinh Phung Street Station 30 Phan Dinh Phung Street – Quan Thanh Ward – Ba Dinh District – Hanoi

015 – No. 34 Tran Phu Street Station 34 Tran Phu Street – Dien Bien Ward – Ba Dinh District – Hanoi

016 – No. 12 Dao Tan Street Station 12 Dao Tan Street – Cong Vi Ward – Ba Dinh District – Hanoi

017 – Van Phuc Football Field Station Opposite 8 Van Phuc Street – Kim Ma Ward – Ba Dinh District – Hanoi

018 – Vietnam Cheo Theater Station 71 Kim Ma Street – Kim Ma Ward – Ba Dinh District – Hanoi

019 – Kim Ma Bus Station Nguyen Thai Hoc Intersection, Giang Vo – Kim Ma Ward – Ba Dinh District – Hanoi

021 – Museum of Fine Arts Station 66 Nguyen Thai Hoc Street – Dien Bien Ward – Ba Dinh District – Hanoi

022 – Le Nin Flower Garden Station Near “Dien Bien Phu – Nguyen Tri Phuong” Intersection – Dien Bien Ward – Ba Dinh District – Hanoi

023 – Hang Dau Flower Garden Station 01 Opposite 1 Ly Nam De Street – Quan Thanh Ward – Ba Dinh District – Hanoi

024 – No. 30 Van Cao Station 30 Van Cao Street – Lieu Giai Ward – Ba Dinh District – Hanoi

025 – Hang Dau Flower Garden Station 02 Opposite 6 Quan Thanh Street – Quan Thanh Ward – Ba Dinh District – Hanoi

028 – Thuy Trung Tien Temple Gate Station To the right of Thuy Trung Tien Temple Gate – Yen Phu Ward – Tay Ho District – Hanoi

029 – No. 187 Trich Sai Station 187 Trich Sai Street – Buoi Ward – Tay Ho District – Hanoi

032 – No. 380 Lac Long Quan Station 380 Lac Long Quan Street – Xuan La Ward – Tay Ho District – Hanoi

033 – No. 713 Lac Long Quan Station 713 Lac Long Quan Street – Xuan La Ward – Tay Ho District – Hanoi

034 – West Lake – Lac Long Quan Street Station 292 Lac Long Quan Street – Xuan La Ward – Tay Ho District – Hanoi

035 – Truc Bach Lakeside Station Near Thanh Nien Road Bus Station – Thuy Khue Ward – Tay Ho District – Hanoi

037 – Ly Tu Trong Flower Garden Station 2 Thuy Khue Street – Thuy Khue Ward – Tay Ho District – Hanoi

041 – 187C Giang Vo Station 187C Giang Vo Street – Cat Linh Ward – Dong Da District – Hanoi

047 – No. 70 Nguyen Chi Thanh Station 70 Nguyen Chi Thanh Street – Lang Thuong Ward – Dong Da District – Hanoi

048 – No. 99 Nguyen Chi Thanh Station 99 Nguyen Chi Thanh Street – Lang Ha Ward – Dong Da District – Hanoi

050 – No. 58 Nguyen Chi Thanh Station 58 Nguyen Chi Thanh Street – Lang Ha Ward – Dong Da District – Hanoi

052 – Cat Linh Metro Station Hao Nam Lake Pavement – Lang Ha Ward – Dong Da District – Hanoi

053 – Diplomatic Academy Station 80 Chua Lang Alley – Lang Thuong Ward – Dong Da District – Hanoi

057 – Vincom Pham Ngoc Thach Station 2 Pham Ngoc Thach Street – Trung Tu Ward – Dong Da District – Hanoi

059 – No. 56 Hai Ba Trung Station 56 Hai Ba Trung Street – Tran Hung Dao Ward – Hoan Kiem District – Hanoi

060 – No. 80 Tran Hung Dao Station 80 Tran Hung Dao Street – Tran Hung Dao Ward – Hoan Kiem District – Hanoi

062 – No. 32 Ly Thuong Kiet Station 32 Ly Thuong Kiet Street – Hang Bai Ward – Hoan Kiem District – Hanoi

063 – No. 44B Ly Thuong Kiet Station 44B Ly Thuong Kiet Street – Tran Hung Dao Ward – Hoan Kiem District – Hanoi

064 – No. 19 Ly Thuong Kiet Station 19 Ly Thuong Kiet Street – Phan Chu Trinh Ward – Hoan Kiem District – Hanoi

065 – 19/8 Flower Garden Station Opposite 6 Phan Chu Trinh Street – Trang Tien Ward – Hoan Kiem District – Hanoi

066 – Co Tan Flower Garden Station Next to 25 Tong Dan – Trang Tien Ward – Hoan Kiem District – Hanoi

067 – Hang Voi Flower Garden Station Opposite 3 Tran Nguyen Han Street – Ly Thai To Ward – Hoan Kiem District – Hanoi

069 – Ly Thai To Flower Garden Station Opposite 02 Le Thach Street – Trang Tien Ward – Hoan Kiem District – Hanoi

070 – Tay Son Flower Garden Station Opposite 2D Quang Trung – Hang Trong Ward – Hoan Kiem District – Hanoi

081 – No. 47 Nguyen Dinh Chieu Station Opposite 47 Nguyen Dinh Chieu Street – Le Dai Hanh Ward – Hai Ba Trung District – Hanoi

083 – Nguyen Dinh Chieu Gate Station Opposite 120 Dai Co Viet – Le Dai Hanh Ward – Hai Ba Trung District – Hanoi

087 – No. 72 Tran Dai Nghia Station 72 Tran Dai Nghia Street – Dong Tam Ward – Hai Ba Trung District – Hanoi

088 – No. 55 Giai Phong Station 55 Giai Phong Street – Dong Tam Ward – Hai Ba Trung District – Hanoi

090 – No. 75 Tran Dai Nghia Station 75 Tran Dai Nghia Street – Bach Khoa Ward – Hai Ba Trung District – Hanoi

093 – No. 48 Tang Bat Ho Station Opposite 48 Tang Bat Ho Street – Pham Dinh Ho Ward – Hai Ba Trung District – Hanoi

These are the bike-sharing stations in Hanoi. From TNGo Office to cultural landmarks like the Vietnam Cheo Theater or the B52 Victory Museum, they’re strategically located across the city for your convenience. Whether you’re exploring historical sites or simply cruising through the streets, these stations make it easy to hop on and start your adventure.